Privacy Policy
Team Torkan and The Agency Toronto respect your privacy. This policy explains what personal information we collect through teamtorkan.com, how we use it, and the choices you have. We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario real estate regulations.
Information we collect
- Contact details you submit through our forms, including your name, email address, phone number, and any message you send us.
- Property details you share when requesting a home valuation, such as an address and information about the home.
- Basic technical information collected automatically, such as pages visited and general device type, used to keep the site secure and improve it.
How we use your information
- To respond to your inquiry, provide a requested valuation, or arrange a consultation.
- To provide real estate brokerage services if you choose to work with us.
- To send you relevant market updates where you have asked to receive them. You can opt out at any time.
What we do not do
We do not sell your personal information. We do not share it with third parties for their own marketing. Information may be shared with service providers who help us operate the site and with regulators where required by law.
Retention and security
We keep personal information only as long as needed for the purposes above or as required by law, including record keeping obligations under the Trust in Real Estate Services Act. We use reasonable safeguards appropriate to the sensitivity of the information.
Your choices
You may request access to, correction of, or deletion of your personal information, subject to legal requirements. To make a request or ask a question about this policy, email info@teamtorkan.com.
Related services
HouseMe.ai is a separate product with its own privacy practices. When you leave teamtorkan.com for houseme.ai or any other site, that site's policies apply.